Returns & Exchanges

At LacedUp, we want to ensure your style is always on point, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. If your new gear isn't the perfect fit, our streamlined process makes it easy to get exactly what you need.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring all original tags are attached and the shoebox is placed inside a protective outer box.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.